In our previous blogs, we have discussed
many of the benefits the cloud has to offer. The cloud is a great tool for
individuals and businesses. For example, students can benefit from the great
selection of applications to manage their schoolwork effectively. Where as many
businesses can utilize services cloud venders have to offer to administer and
develop projects among the organization. Simultaneously, a business can take
advantage of the storage services being offered to retain customer sensitive
information.
With the new improvement in technology,
businesses need to take extra steps to safeguard their assets, specifically
referring to their data. It is very critical for businesses to consider the
legal issues that may arise at any point. It is a company’s best interest to
have a binding legal document implemented, such as a legal service agreement,
at the time of signing with a cloud vendor.
The legal service agreement should be very clear and
specific to include topics targeted to the company’s needs. The first topic to
consider is the data and intellectual property ownership. Since data is stored
at a remote location by the third party company data theft is more likely to
occur. The data must be protected and encrypted to insure how much data
outsiders can manipulate. Stipulations should be noted so it’s clear that the
client owns the data. In addition, is very important that at the time of
termination of the contract all data copies should be destroyed and ownership
should remain the clients.
Under service availability, one of the main
concerns should be when, where and how the information will be accessible. What
will happen if the provider goes down? How will the service change overtime?
Businesses must ensure the data usage remains the same over time no matter how
many other businesses are being run by the same provider.
Lastly, a company should be aware of the security and
privacy clause. A breach of warranty should always be established to secure
customer sensitive data. In addition, an indemnity or monetary remedies should
be provided to compensate for any third party IP right violations, such as
copyrights or trademarks.


